79db Privacy Policy
Your personal information is completely safe with us. This document explains in detail how 79db collects, stores, and uses information, and what your rights are.
Table of Contents
1. Introduction and Scope
79db is a trusted online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users and are firmly committed to protecting personal information.
This privacy policy ("Policy") describes how 79db ("we", "our", "platform") collects, processes, stores, and protects the personal information of users ("you", "user") of the website 79db.cam and all related services.
By accessing 79db.cam, creating an account, or using any of our services, you are considered to have accepted the terms of this policy. If you do not agree with this policy, please refrain from using our platform.
This policy is linked to our Terms and Conditions and Responsible Gaming policy and should be read together with them.
2. Information We Collect
79db may collect various types of information, which are described in detail below:
a) Identity Information
- Full name and date of birth
- National ID number or passport number (for age verification)
- Address (house, district, division)
- Email address
b) Financial Information
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
c) Account and Activity Information
- Username and password (stored in encrypted form)
- Gaming activity history and betting records
- Bonus and promotion usage information
- VIP level and reward information
d) Technical Information
- IP address and device type
- Browser information and operating system
- Login time and session information
- Cookies and similar tracking data
e) Communication Information
- Live chat message history
- Email communication records
- Support tickets and complaint information
3. How We Collect Information
79db collects user information in various ways:
Direct Collection
We collect information directly from you when you register an account, make a deposit or withdrawal, contact support, or fill out a form.
Automatic Collection
When you visit our website, certain information is automatically collected through cookies, web beacons, and similar technologies. This includes browsing activity, time spent on pages, and information about links clicked.
From Third Parties
For the purpose of identity verification and fraud prevention, we may receive information from trusted third-party verification service providers. Such collection of information is always carried out within the scope of applicable laws and regulations.
4. Purpose of Using Information
We use the information collected for the following legitimate purposes:
Service Delivery and Operations
- Account creation, verification, and management
- Processing deposits and withdrawals (bKash, Nagad, Rocket, and bank transfer)
- Ensuring smooth operation of gaming services
- Providing bonuses and promotional offers
- VIP program management
Security and Compliance
- Identity verification and age confirmation (21+ years)
- Prevention of fraud, money laundering, and deception
- Implementation of responsible gaming policy
- Meeting applicable legal obligations
Improvement and Communication
- Improving service quality and planning new features
- Providing customer support (24/7 Bengali live chat)
- Sending important service-related notifications
- Personalizing the user experience
6. Data Security Measures
79db takes industry-standard technical and organizational measures to protect your personal information:
Technical Security
- SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
- Password Hashing: User passwords are never stored directly — strong cryptographic hashing is used.
- Firewall and Anti-DDoS: The platform is protected by advanced firewalls and cyber attack prevention systems.
- Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
Organizational Security
- Only authorized personnel can access personal information.
- Staff receive regular training on data protection.
- A rapid response plan is in place in the event of a data breach.
It should be noted, however, that no method of transmitting information over the internet or electronic storage system is 100% secure. We make every effort to protect your information, but complete security cannot be guaranteed.
7. Data Retention Period
We retain your personal information only for as long as is necessary to fulfill the purposes described in this policy or as required to meet legal obligations.
Active Accounts
All relevant information is retained while your account is active. Even after an account is closed or deactivated, certain information may be kept for a defined period to meet legal and regulatory requirements.
Financial Transaction Records
All financial transaction records are retained for the period determined under applicable legal provisions. This is necessary for audits, dispute resolution, and fraud investigations.
Deletion Requests
You may request that your information be deleted. However, due to legal obligations, it may not be possible to delete certain information before a defined period has passed, and we will inform you of this.
8. Cookies and Tracking Technology
79db.cam uses cookies and similar tracking technologies to provide an improved browsing experience.
Types of Cookies
- Essential Cookies: Essential for the basic operation of the platform — maintaining login sessions, ensuring security.
- Functionality Cookies: For remembering your preferences and language settings.
- Analytical Cookies: For analyzing site usage patterns to improve service quality.
Cookie Control
You can disable cookies by changing your browser settings. However, disabling essential cookies may cause some key platform functions to not work properly.
9. Your Rights
As a user of 79db, you have the following rights regarding your own personal information:
Right of Access
You may request a copy of what information we hold about you at any time.
Right to Rectification
If your saved information is incorrect or incomplete, you can request to have it corrected. You can update your account's basic information yourself from your profile.
Right to Erasure
In certain circumstances, you can request that your personal data be deleted. However, complete deletion may not be possible where legal obligations exist.
Right to Object to Processing
You can object to marketing communications or certain types of data processing.
Right to Data Portability
You can request that your personal data be provided in a structured, machine-readable format.
To exercise any of the above rights, please contact our support team via live chat or email.
10. Protection of Minors' Data
79db strictly restricts its services to individuals aged 21 and above. We do not intentionally collect, store, or process personal data of any minor.
If we become aware that a minor has created an account on our platform, that account will be closed immediately and all associated data will be deleted.
If you believe that a minor is using our platform, please notify our support team immediately.
11. Policy Changes and Updates
79db reserves the right to update this privacy policy from time to time. Changes may occur due to legal requirements, the addition of new services, or changes in platform operations.
If significant changes are made to the policy, we will notify users in the following ways:
- By displaying a notice on the website
- By sending a notification to the registered email address
- By updating the date of the change at the top of this page
Continuing to use the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.
12. Contact
For any questions, concerns, or requests regarding your data in relation to this privacy policy, you can contact us in the following ways:
Live Chat: Instant support in Bengali 24/7 from any page on the website
Email: [email protected]
Response Time: Our support team is always ready to respond to your messages promptly.
We respect your privacy and are committed to maintaining the highest standards in protecting your data. Thank you sincerely for placing your trust in 79db.